01. Who We Are

THE FACES is a premium wellness brand focused on spa development, wellness business management, franchise opportunities and international expansion.

For the purposes of applicable data protection laws, the organisation responsible for processing your personal information is:

02. Information We Collect

Depending on how you interact with THE FACES, we may collect the following categories of information:

• Full name and contact details.
• Email address and telephone number.
• Country of residence.
• Company name and professional information.
• Investment interests and preferred business opportunities.
• Indicative investment budget, when voluntarily provided.
• Information submitted through contact and enquiry forms.
• Meeting requests and communications with our team.
• Technical information such as IP address, browser type and device information.
• Website usage information collected through cookies and similar technologies, where permitted.

We ask that you do not submit sensitive personal information unless it is specifically requested and necessary for a legitimate purpose.

03. How We Use Your Information

We may use personal information for the following purposes:

• Responding to enquiries and information requests.
• Providing information about available wellness investment opportunities.
• Evaluating investment interests and potential business partnerships.
• Arranging private investor meetings and consultations.
• Communicating about spa development and franchise opportunities.
• Managing professional and commercial relationships.
• Improving website functionality and user experience.
• Measuring advertising performance where permitted.
• Sending marketing communications where we have a valid legal basis.
• Complying with applicable legal obligations.

04. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) or equivalent data protection legislation applies, we process personal information on an appropriate legal basis.

Consent

Where required, we rely on your consent for marketing communications, non-essential cookies and certain advertising technologies.

Pre-contractual Measures

We may process information necessary to respond to your request and discuss a potential investment, franchise or commercial agreement.

Legitimate Interests

Where permitted by law, we may process information for legitimate business purposes, including responding to professional enquiries, maintaining security and improving our services, provided your rights and interests are appropriately protected.

Legal Obligations

We may process information when required to comply with applicable laws and regulations.

05. Investor Enquiries

When you submit an investment enquiry through our website or advertising campaigns, we may collect information about your professional background, investment interests and preferred investment opportunities.

This information is used to evaluate your enquiry, provide relevant business information and arrange communication with THE FACES representatives.

Submitting an enquiry does not constitute an investment commitment or create a contractual relationship.

Any potential investment is subject to independent evaluation, due diligence and applicable contractual agreements.

06. Google Ads Lead Forms

THE FACES may use Google Ads lead forms to allow interested individuals to request information about investment opportunities directly from an advertisement.

When you submit a Google Ads lead form, the information you provide may be transmitted to THE FACES for the purpose of responding to your enquiry.

Google may also process information in accordance with its own privacy policies and applicable data protection requirements.

We use information received through these forms to respond to enquiries, provide requested information and arrange meetings.

Marketing communications will only be sent where a valid legal basis exists and in accordance with applicable law.

07. Cookies and Analytics

Our website may use cookies and similar technologies to support essential website functions, understand visitor interactions and measure advertising performance.

Depending on the services implemented, these technologies may include:

• Essential website cookies.
• Google Analytics.
• Google Ads conversion tracking.
• Advertising attribution technologies.
• Other analytics and marketing technologies disclosed through our cookie management system.

Where legally required, non-essential cookies and tracking technologies will only be activated after obtaining valid user consent.

You may withdraw or modify your consent through the cookie preferences controls provided on our website, where available.

08. Sharing Personal Information

We do not sell personal information.

We may share information with trusted service providers where necessary for legitimate business operations.

These may include:

• Website hosting and technical service providers.
• Customer relationship management platforms.
• Email and communication service providers.
• Advertising and analytics providers.
• Meeting scheduling platforms.
• Professional advisers where necessary.
• Public authorities where disclosure is legally required.

Where required, appropriate data processing agreements and safeguards will be implemented.

09. International Data Transfers

THE FACES operates in an international business environment.

Personal information may be processed in countries outside your country of residence.

Where international transfers are subject to GDPR or equivalent requirements, we will use appropriate legal safeguards, such as applicable adequacy decisions or standard contractual clauses, where required.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or to comply with applicable legal obligations.

Retention periods depend on the nature of the information, the purpose of processing and applicable legal requirements.

Information that is no longer required will be deleted, anonymised or securely archived where legally appropriate.

11. Your Privacy Rights

Depending on your location and applicable data protection legislation, you may have the following rights:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Request restriction of certain processing activities.
• Object to processing based on legitimate interests.
• Request data portability where applicable.
• Withdraw consent at any time.
• Lodge a complaint with the competent data protection authority.

To exercise your rights, please contact:

info@thefacespace.com

12. Data Security

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration and disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. Third-Party Websites

Our website may contain links to external websites and services.

We are not responsible for the privacy practices of independent third-party websites.

We encourage visitors to review the privacy policies of external services before providing personal information.

14. Children’s Privacy

Our investment and business services are intended for adults.

We do not knowingly collect personal information from children through our investor enquiry forms.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, business operations or applicable laws.

The latest version will be published on this page together with its last updated date.